FAQ
Find answers to common questions about our services.
Regular package delivery typically takes 2-3 business days depending on the destination. For Central Java areas, delivery is usually faster.
You can track your package status through the official NCS Express website or by contacting our customer service. We also provide a tracking number for easy monitoring.
Inter-city shipping fees are included in the listed price. There are no additional charges as long as the item does not exceed the specified capacity.
If your item gets damaged during delivery, we will compensate based on the insurance value you purchased. Be sure to buy insurance for high-value items.
Yes, we accept international deliveries with tracking and insurance services. For more information, please contact our Cilacap branch office.
You can contact our customer service via phone number (282) 1234567 or email [email protected]. Service is available Monday to Friday from 8: AM to 5: PM WIB.
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